This is your account tab. Now you will see all the goodies you've bought from Etsy, with the most recent purchase first. ZIP file with the pumpkin spice clipart. I'll download this one so I can also demonstrate how to unzip your file. It's the little circle with the downward facing arrow. Click that icon. Now you'll see the pumpkin spice zip file I just downloaded.
When you click the link you will see the zip file has been saved to the iCloud Downloads folder. ZIP files are automatically saved to your Downloads folder. You can move them to other locations, like to Google Drive or Dropbox, later. Now let's unzip it.
Just click on ZIP file and magically it will unzip and a new folder is created. Tap on the new folder to see the PNG stickers, all ready to go! Saving Etsy digital files is the same process on an iPhone.
It just looks a tiny bit different because of the smaller screen size. I'll walk you through a different example, this time downloading a PDF digital planner. You'll see a PDF gives you more options when saving it to your device. Did you mean:. People can't find the download files after checkout. Not a bug as such, just a suggestion. I have a pattern site, and use normal etsy to sell my digital sewing patterns.
But I get a lot of complaints about people not being able to download things. The link is always still available in their account, I always check. But they don't seem to be able to understand how to access it once they've completed the purchased.
Perhaps a little simplification of the system would really help people that aren't use to downloading things. Translate to English There was a problem fetching the translation. All forum topics Previous Topic Next Topic. Re: People can't find the download files after checkout. The download button will appear on the buyer's order receipt. Etsy also sends the buyer a separate email with the link to download their item.
Reply Loading I know how the system works, I'm just pointing out that a lot of new customers seem to get confused about it all. Perhaps the process just needs simplifying for them. Especially if they're new to downloading patterns etc. I've bought several instant download patterns on Etsy and have not had problems in downloading.
There is a line that says "View your digital files now or use the link in your receipt". The first part is underlined as a link. I click on it and it takes me directly to the download page. I don't see how Etsy could make it any easier unless they were to make the link in bold caps.
That's the only thing that may help. Otherwise it's pretty easy. PeachesEmbroide ryxx Inspiration Seeker. JDFabricCreations wrote: I've bought several instant download patterns on Etsy and have not had problems in downloading.
Abby Glassenberg on April 15, at pm. You should ask the seller you purchased them from. Kaye Nutman on June 27, at pm. Emily on August 18, at pm. Thanks for answering questions Reply. Kaye Nutman on August 18, at pm. Oops — typo! April on July 3, at am. Nancy McDaniel on July 23, at pm. Marie on August 18, at pm. Vicky on August 20, at pm.
Eileen Lindley on January 5, at pm. Abby Glassenberg on January 11, at am. Barbara Sleeper on January 16, at pm. Soybean on February 10, at pm. Does this work on mobile? Abby Glassenberg on February 10, at pm. No, you can only download digital files on a desktop computer. Carrie Mercer on February 24, at am.
Asare Jacob on May 28, at pm. I need help with how to purchase a digital file Reply. Abby Glassenberg on May 28, at pm. You can message the seller on Etsy for help. Shirley on June 17, at am. Abby Glassenberg on June 17, at am. It depends on the file. Message the seller directly to inquire. Submit a Comment Cancel reply Your email address will not be published. We use cookies to give you the best experience on our website. Search instead for. Did you mean:. SkipAlongGraphi cs Crafty Poster.
Instant Download Files. Translate to English There was a problem fetching the translation. All forum topics Previous Topic Next Topic. Accepted Solutions.
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